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McCurley Subaru, located in Pasco, WA, is celebrated for its exceptional customer service and a no-nonsense approach to car buying. Customers rave about the knowledgeable and attentive staff, particularly sales associates like Wade and Martin, who go above and beyond to provide comprehensive information and support. The dealership fosters a welcoming environment, ensuring clients feel informed and confident in their decisions. Whether purchasing a vehicle or seeking service, patrons highlight the professionalism and expertise of the team. With competitive pricing and a focus on genuine customer care, McCurley Subaru stands out as a trusted choice for car enthusiasts and everyday drivers alike.
About
Welcome to McCurley Subaru, located at 9620 Sandifur Pkwy, Pasco, WA 99301. This dealership has quickly established itself as a respected name in the automotive field, renowned for its remarkable customer service and a no-nonsense approach to car buying.
At McCurley Subaru, you'll find a dedicated team that prioritizes your needs, much like a well-prepared dish that requires the finest ingredients. Their sales associate, Wade, has earned accolades from customers like Brian Robinson, who appreciated the straightforward and transparent buying experience, declaring, "This was a no bullshit deal to buy a car and I love it." It's clear that customers can expect authenticity in their transactions here.
Moreover, the thoroughness of the staff amplifies the overall experience. Louis Ridley highlighted this beautifully when he commended Wade's efficiency and helpfulness regarding EV incentives. The dealership provides valuable insights that empower customers to make informed decisions, ensuring that your car-buying journey is as satisfying as a perfectly seasoned meal.
The knowledge of the sales team extends beyond simple transactions. Take, for instance, Jarlo Quarterman's experience. He noted the expertise of salesman Martin Loving, who not only helped him find the perfect car but also set up Android Auto post-purchase. Such attention to detail transforms a routine car purchase into an enriching and enjoyable experience.
Aside from sales, McCurley Subaru also excels in service, as noted by Jamie Alvarez, who described receiving top-notch care when having her vehicle serviced. Kayla's professional, knowledgeable, and attentive demeanor showcased what great service should look like, ensuring that customers leave with their vehicles in prime condition and their minds at ease.
Of course, like any good establishment, there are varied opinions. mauricia scott expressed dissatisfaction with the sales team yet emphasized the stellar service received from Austin and his team in Express Service. This dual perspective underlines the dynamism at McCurley Subaru, showing that while they aim for excellence, they are always open to feedback and improvement.
In conclusion, McCurley Subaru combines a focus on customer service with a knowledgeable staff that truly cares about ensuring you drive away satisfied. Whether you're purchasing a vehicle or seeking quality service, their team is dedicated to providing a delightful experience. If you’re in the market for a reliable vehicle or excellent maintenance, make McCurley Subaru your first stop; their commitment to customer satisfaction is sure to resonate with you long after your visit.
“ I enjoyed working with Wade and his team. No I am not a bot. This was a no bullshit deal to buy a car and I love it. The wrx is awesome! ”
“ I had an excellent experience working with McCurley Subaru! From the moment I reached out, their sales associate, Wade, was incredibly efficient and helpful. I had a lot of questions about a used car I was interested in, especially regarding EV incentives, and Wade took the time to provide me with all the information I needed over the phone. His thorough responses gave me the confidence to make the 3-hour drive to their dealership. When I arrived, the experience continued to be top-notch. The prices were very reasonable, and I could tell they were focused on making sure I was fully informed and comfortable with my decision. Overall, I couldn’t be happier with my purchase, and I highly recommend McCurley Subaru to anyone looking for a great deal and exceptional customer service! ”
“ The sales and financing staff at McCurley Subaru were excellent and went above and beyond. The salesman, Martin Loving, aside from intuitively responding to address my concerns and helping me find the car I wanted and felt good about, demonstrated an encyclopedic knowledge of every function and option of the car I purchased, even helping to set up Android Auto after the paperwork was finished. The financing guy, Jesse Alvarez, was equally helpful and responsive, going above and beyond to laboriously help count the cash I brought in. He also clearly and concisely explained the warranty specifics. Overall, I would say the staff that I encountered at McCurley Subaru, even the guy who did the verification recount (though I don't remember his name), were professional, caring, and helpful. ”
“ I had an excellent experience working with Kayla when I needed my car serviced. From start to finish, she was incredibly professional, knowledgeable, and attentive. She took the time to explain the service options and made sure I understood everything. Kayla went above and beyond to ensure my car was well taken care of, and she made the entire process smooth and stress-free. Thank you for providing great customer service and will definitely be coming back to Subaru Pasco ”
“ This review is based SOLELY on Austin and his team in Express Service-nothing else. I Love my Subaru but not a fan of McCurley in Pasco. The aggressive, arrogant sales team is SO off putting. That coupled with the pricing of service has often led me to find alternatives to mechanical work and other service needs. But Austin and his team went above and beyond!! So kind, knowledgeable, and a definite “we can and want to help” attitude. It was AMAZING! I had been quoted almost 1000 elsewhere for work he had done in an hour for under 250. Kind. Gracious. Professional. Knowledgeable. This is the branding I expect from Subaru and Austin and his team in Express Service delivered in spades. Thank you!! ”
“ Elias and and Mike and Marcos were amazing help I highly recommend if you’re looking for a new car to go to McCurley integrity Subaru on sanfur Parkway in Pasco. They are so friendly and helpful in getting you squared away with a new car. ”
“ McCurley Subaru gives the best customer service. Everything is explained in detail, the staff are super friendly and helpful and the waiting area is clean and comfortable. There’s always fresh coffee and snacks if you want them. I never feel like I’m being upsold or ripped off - these are good, honest people and I wouldn’t want to do business with anyone else. ”
“ Big thanks to Andrew! Came in last minute from out of town, he was able to get me an appt, fix my bumper, and washed my car for me! Wonderful customer service! Thank you Andrew. This is why we've bought so many cars from you guys. ”